FAQ

We proudly serve the Southern Tier of New York, including Binghamton, Johnson City, Vestal, Endicott, Owego, and Norwich.

We offer a comprehensive range of plumbing, heating, air conditioning, well pump services, water treatment, water heater services, and generator installations and maintenance.

 Yes, all of our technicians are fully licensed and insured for your peace of mind and protection.

Our regular business hours are Monday through Friday, 8:00 AM to 5:00 PM.

You can schedule an appointment by calling our office directly at(607) 775-1316 or by filling out the contact form on our website at https://www.jpplumbingheating.com/contact.

We offer free estimates for many of our services, such as new installations and replacements. Contact us to discuss your specific needs.

We service a wide variety of heating systems, including furnaces (gas and oil), boilers, heat pumps, and ductless mini-split systems.

We recommend annual maintenance for your heating system to ensure optimal performance, efficiency, and safety, especially before the cold winter months in our area.

Strange noises can indicate a potential problem. It's best to turn off your furnace and call us for an inspection as soon as possible to prevent further damage or safety hazards.

Upgrading to a high-efficiency heating system can significantly reduce your energy bills, improve comfort, and contribute to a more environmentally friendly home.

We service central air conditioning units, ductless mini-split systems, and heat pumps in cooling mode.

Annual maintenance in the spring is recommended to ensure your air conditioning system is running efficiently and effectively throughout the summer.

Several factors could cause this, including a dirty air filter, low refrigerant levels, a malfunctioning compressor, or ductwork issues. Call us for a thorough diagnosis and repair.

While personal comfort varies, the U.S. Department of Energy recommends setting your thermostat to 78 F (26 C) when you're home and a few degrees higher when you're away to save energy.

We do not offer services for window or portable AC units. Our expertise lies in central air conditioning and heating systemplus.

Our plumbing services include leak detection and repair, drain cleaning, fixture installation and repair (faucets, sinks, toilets, showers), pipe repair and replacement, water line services, sewer line services, and more.

For minor clogs, you can try using a plunger. However, for persistent or severe clogs, it's best to call our professional plumbers to avoid damaging your pipes.

No, we do not provide drain cleaning or clearing services. Our plumbing services are typically related to the installation and repair of water and gas lines connected to HVAC equipment.

Even small leaks can waste a significant amount of water over time, leading to higher water bills. It's best to have leaks repaired promptly.

Signs of a hidden leak can include a sudden increase in your water bill, the sound of running water when no fixtures are in use, damp spots on walls or floors, or mold growth.

We offer well pump installation, repair, and replacement services for various types of well pumps. We can diagnose and resolve issues with water pressure, no water flow, and noisy pumps.

Turn off the power to your well pump immediately for safety and call us for professional diagnosis and repair.

We recommend having your well pump inspected periodically, especially if you notice any changes in water pressure or flow.

Well water and even municipal water can contain minerals, sediment, bacteria, or other contaminants that can affect the taste, odor, and safety of your water. Water treatment systems can address these issues.

We offer a variety of water treatment solutions, including water softeners, water filters, reverse osmosis systems, and UV disinfection systems, tailored to your specific water quality needs.

We can perform a water quality test to identify any contaminants and recommend the appropriate treatment system for your home.

We service and install various types of water heaters, including traditional tank-style water heaters (gas and electric) and tankless water heaters.

The lifespan of a water heater typically ranges from 8 to 12 years for tank-style and potentially longer for tankless models, depending on maintenance and water quality.

Several issues could cause this, such as a tripped circuit breaker (for electric heaters), a pilot light outage (for gas heaters), a faulty heating element or thermostat, or sediment buildup.

Tankless water heaters provide on-demand hot water, are more energy-efficient (as they don't constantly heat a tank of water), and have a longer lifespan than traditional tank-style heaters.

A generator provides backup power during power outages, ensuring the continued operation of essential appliances, heating/cooling systems, and medical equipment, offering comfort and safety. Given the potential for severe weather in our region, a generator can be a valuable investment.

We install whole-house standby generators that automatically turn on during a power outage.

Standby generators are permanently installed, connected directly to your home's electrical system, and turn on automatically. Portable generators require manual setup and connection.

The appropriate size depends on your power needs and the appliances you want to run during an outage. We can assess your home and recommend the right size generator for your requirements.